Returns on custom orders will be accepted for manufacturing defects only.

"Bamba Swim takes pride in the quality of our products. We know, however, that sometimes things don't turn out perfectly. Whether the wrong item was purchased, it doesn't meet expectations or is damaged or defective, we want you to know that In The Swim is committed to making it right. If you're not 100% satisfied with your order, you can return it within 30 days of purchase for a replacement or a refund (subject to the limitations below). Products being returned must be in their original packaging and in like-new condition. Chemical returns must be in their original, unopened packaging with no visible damage. Non-Refundable and Non-Returnable Items include: Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids, and bases, and paint or paint-related products All custom orders include, but are not limited to, custom safety covers, custom spa covers, and custom pool liners Any opened pool liners or pool covers Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights All shipping and handling charges are non-refundable, except for defective or damaged products Online Returns: Our online returns process is designed to ensure the fastest and most accurate processing of your returns request. Online returns are subject to a $15 return shipping fee deducted from your refund amount. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. To initiate an online return, please follow the steps below. If you are unable to complete the return online, you may call us at 800-374-1500. Step 1: Fill out RMA Form Step 2: A pre-paid shipping label will be sent to you Step 3: Drop your return off at any FedEx location with the RMA form in the box For online returns, refunds will be processed once we receive and verify the return, which usually takes anywhere from 5-7 business days. Depending on your bank's processing time, it may take up to 7 days for the return to reflect on your account"

"You can print out your completed “checkout” page and mail it to us with a personal check, money order, or traveler’s checks. Mail to: In The Swim 320 Industrial Drive West Chicago, IL 60185 Attn: WEB"

"Credit Cards: Master Card, Visa, Discover, American Express Debit Cards: (deducts from your bank account) Master Card and Visa labels only at this time Personal Checks (through the mail only) Money Orders (through the mail only) Travelers Checks (through the mail only)"

Select an item class from the sidebar, or enter either an item name or item number in the hunt field at the upper left half of the site pages and afterward click "Search." From the rundown of item classes, which are shown under the Store heading, click on the item classifications that you are keen on reviewing. You can now see all items and compare item photographs with an item depiction. Snap-on any item photograph to grow the photograph and view definite item data. In the event that you wish to arrange an item, enter the ideal amount in the case to one side of the item number. Snap-on "Add To Cart" button to one side of the item's name. Your shopping basket will open on the following page showing the item has been added to your truck. You might proceed with looking at by tapping the "Look at Now" button. In the event that you wish to arrange one more item and keep on shopping, rehash steps #1-4 above. On the following screen, you can either sign in or proceed as a visitor and make your record after you put in the request. That is the place where you put in your bill and boat to data. You will then, at that point, be coordinated to the Check Out Page where you will actually want to see your request data, and enter all your installment data. Snap "Place Order" to start handling your request or you might decide to keep shopping and look at it later. In the event that you decide to Place a request, you will have a page showing affirmation of your request. Any unique coupons that didn't approve at a look, voluntarily approve here, and your request will be recalculated and affirmed. Kindly make certain to incorporate your telephone number so we might get in touch with you in case there are questions in regards to your request. Note: All things and costs are dependent upon confirmation during handling. You will be reached before the last culmination of your request if a circumstance requires consideration. In The Swim isn't answerable for incidental misprints or blunders.

In The Swim was established in 1982 by a couple of groups. Delivery chlorine from the rear of their carport and taking requests on their entryway patio, they started to have a dream that this could be a major thing. As the amounts of their orders expanded, so did the dependability of their clients. After a short time, In The Swim migrated to a bigger office and recruited their first workers to pick up the telephone. As In The Swim's clients filled in numbers, so did the item choice. The one steady factor of In The Swim's development has been keeping up with the most elevated level of consumer loyalty through its devotion to quality items at the most ideal costs and its obligation to the most significant level of client support.