Frequently asked questions

<p>Orders over &pound;75 to most parts of mainland UK have free delivery. This excludes any large or heavy items. Pay attention as the free shipping promotions might not be stackable with another Salons Direct offer code.</p>

<p>Salons Direct promo programs such as the Salons Direct discount code are released regularly. Simply apply these offers, such as the Salons Direct voucher code, on the promo or voucher box when checking out to claim your discount.</p>

If your item is faulty and need to be returned, the process can take between 7-10 days to complete.

Yes. You can change any details on your shipping information save for your email address. Just open your account tab to change your shipping details.

Yes. You can cancel your order up until it is being prepared for delivery. Contact the Salons Direct customer service to make sure your package has been successfully cancelled.

You are charged only after your orders have been processed. At the moment, Salons Directs only accepts Visa, MasterCard, Solo, Maestro, Visa Electron or American Express cards as payment methods.

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Frequently asked questions

What is the Salons Direct shipping policy?

How to save with Salons Direct discount code?

How long will it take for my return request to be processed?

Can I change or update my contact details for shipping purpose?

Can I cancel my order?

How do I pay for an order?

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